Policy

To ensure a positive, efficient, and enjoyable experience for all clients, please review the following policies before booking an appointment.

Deposits

A 30% non-refundable deposit is required to secure all appointments. This deposit will go toward the total cost of your service.

Deposits are:

  • Transferable one time only, with a minimum of 48 hours’ notice

  • Non-transferable and non-refundable if changes are made with less than 48 hours’ notice

  • Forfeited if you cancel your appointment without rescheduling

Cancellations & Rescheduling

Appointments must be cancelled or rescheduled 48 hours in advance.

  • Changes made with less than 48 hours’ notice will result in the loss of your deposit

  • If you cancel and choose not to rebook, your deposit will not be refunded

Late Arrivals

A 15-minute grace period is allowed.

If you arrive more than 15 minutes late:

  • Your appointment may be shortened or rescheduled based on availability

  • If the service can no longer be completed, your appointment will be cancelled and treated as a no-show

No-Shows

Clients who miss their appointment without notice will be charged 100% of the booked service.

This fee must be paid before booking any future appointments.

Foreign Removal

I specialize in gel services and do not work over another technician’s work.

If you have existing product:

  • Please book a Foreign Removal

  • Additional time and fees may apply depending on the product and condition

Nail Art

Nail art must be booked in addition to your base service.

  • Pricing varies based on complexity

  • Please send inspiration photos in advance for an accurate quote

Mobile Appointments

Mobile bookings must be made via email or DM.

  • A travel/setup fee deposit is required to secure appointment.

  • Remaining balance is due at the appointment

Payments

Accepted payment methods:

  • Cash

  • Debit

  • Credit (all major credit cards)

These policies are in place to ensure a smooth and enjoyable experience for everyone. Thank you for your understanding and cooperation.

Warm regards,
Maia